Ready to discover Ostrava with a local guide? Whether you're here for a day or a whole week, we’ll help you make the most of your visit.

Booking is simple — just follow these easy steps:

Pick your tour
Browse our selection of themed tours or let us know what you’re interested in. We also offer tailor-made experiences based on your time, interests, and pace.

Contact us
Reach out via our contact form, email, or phone. Let us know:

• How long you’ll stay in Ostrava
• What you’d like to see or experience
• Preferred tour date, time, and language
• Any special requests (accessibility, interests, group type)

We confirm the details
We'll get back to you quickly to finalize everything — the route, meeting point, guide, and language.

Contact:

Burgertová Sylva
Guiding Services Coordinator
M: +420 602 533 890
E: pruvodce@ostravainfo.cz

Frequently Asked Questions (FAQ) 

How long does a tour take?
Most of our tours last 1.5 to 2.5 hours. We can adjust the length to fit your schedule.

What if it rains or snows?
Tours run in all weather — just dress appropriately! For rainy days, we can adjust the route.

Can I book last-minute?
Yes! If a guide is available, we’re happy to arrange a tour even on short notice. Just contact us as soon as you can.

Which languages do you offer?
We offer tours in English, German, Polish, Spanish, and Russian. Let us know your preference when booking.

How big can our group be?
We guide individuals, couples, families, school groups, or company teams — from 1 to 50 people. For larger groups, we can provide more guides.

Can I request a custom tour?
Absolutely! Just tell us what you’re interested in — history, architecture, local pubs, nature, industrial heritage — and we’ll build a tour just for you.