Ostravainfo!!! Oficiální průvodce ostravou

Information Centres

New City Hall Viewing Tower

Information centres

November - February: Mon-Sun 9:00 - 17:00
March - October: Mon-Sun 9:00 - 19:00


TROLLEYBUS 101, 102, 106
(trolleybus stop Nová radnice)
(trolleybus stop Most pionýrů)

The Tourist Information Office is situated in the building of New Town Hall (6th floor). From the branch office is possible to take a lift to the viewing platform with a unique view on the city.

Viewing platform of New Town Hall is barrier free. Barrier free access with services is situated on the right sight of the main entrance. With opening helps doorkeeper after calling the bell. The bell is on the left side of the door at height 1060 mm. 


  • Information about Ostrava and surroundings – what to visit, transport, accommodation, catering, cultural and sports events etc.
  • ticket sales of MHD – Public transport in Ostrava
  • sale of tickets of LEO Express
  • sale of Beskydy Card discount cards
  • guide services (more info HERE)
  • sale of tickets for cultural and sports events held in Ostrava, in the Czech Republic or abroad (list of ticket partners HERE)
  • sale of souvenirs and book publications with Ostrava theme, highway signs, maps
  • exchange services without fees (cash only) 
  • copying services including  scan with the possibility of sending to email
  • free WI-FI and public internet
  • accepted forms of payments - cash, credit card

We are looking forward to your visit!


We are member of The Association of Tourist Information Centres of the Czech Republic.


New City Hall Viewing TowerNew City Hall Viewing Tower


New City Hall Viewing Tower

Prokešovo náměstí 1803/8

Phone: +420 599 443 096

Cellphone: +420 602 712 920



E-mail: vez@ostravainfo.cz

Guided Tours of Ostrava

We are offering a range of guided tours and trips to the surroundings.

See All Tours Guided Tours of Ostrava
Pobočka Elektra

Branch office Elektra

Jurečkova 1935/12

702 00 Moravská Ostrava a Přívoz

Pobočka Věž

Pobočka Věž

Prokešovo náměstí 1803/8

Moravská Ostrava a Přívoz

Pobočka Přívoz

Pobočka Přívoz

Nádražní 164/215

702 00 Moravská Ostrava a Přívoz

Pobočka Svinov

Pobočka Svinov

Peterkova 1152/14

721 00 Ostrava Svinov

Pobočka letiště

Pobočka Letiště

Příletová hala Letiště Leoše Janáčka

Mošnov 401, Mošnov, 742 51

Pobočka Karolina

Pobočka Karolina

Jantarová 3344/4

702 00 Moravská Ostrava